Android and HyperOS update not offered

[Wiizard]

Hello,I just bought a Redmi 14C and when I try to update it the phone tells me that no updates are available (Settings > About device > Xiaomi HyperOS > Check for updates). But I know that this is not the case because I know someone with the same model who upgraded to Android 15 at the beginning of January. My characteristics:OS version: 1.0.11.0.U ...